1. Data We Collect

We collect information you provide directly, including:

• Name, email address, phone number when you register or contact us
• Property listing information submitted by agents
• Payment references (Mpesa transaction codes) for subscription verification
• Messages submitted via our contact form
• IP address and browser information for security and analytics

2. How We Use Your Data

We use your personal data to:

• Create and manage your agent account
• Display your property listings on the platform
• Process and verify subscription payments
• Respond to enquiries and support requests
• Improve platform security and prevent fraud
• Comply with legal obligations under Kenyan law

3. Data Sharing

We do not sell your personal data to third parties. Agent contact details (name, phone, company) are displayed publicly as part of their listings. We may share data with law enforcement if required by a valid court order under Kenyan law.

4. Data Retention

We retain your data for as long as your account is active. If you close your account, we will delete your personal data within 90 days except where retention is required by law.

5. Your Rights

Under the Kenya Data Protection Act 2019, you have the right to access, correct or delete your personal data. To exercise these rights, contact us at info@vdo-assets.com.

6. Cookies

We use session cookies to keep you logged in. We do not use tracking or advertising cookies. No third-party analytics scripts are loaded without your knowledge.

7. Security

We use industry-standard security measures including encrypted passwords, HTTPS and CSRF protection. However, no system is completely secure and we cannot guarantee absolute security of your data.

8. Contact

For privacy concerns: info@vdo-assets.com